Face to face conversation is a two way process

Read the passage below and decide which option A, B, C or D best fits each space.

Face-to-face conversation is a two-way process: You speak to me, I reply to you and so on. Two-way (1)_______ depends on having a coding system that is understood by both sender and (2)_______, and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (3)_______ in conversation and meetings are often (4)_______. For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (5)_______ visual signals are not possible, more formal signals may be needed.

1. A. Exchange B. Interchange C. Communication D. Correspondence

2. A. Announcer B. Receiver C. Messenger D. Transmitter

3. A. That people use B. Are used C. Using D. Being used

4. A. Informal B. non-verbal C. verbal D. formal

5. A. their B. These C. This D. That

Đáp án

1. C. Communication

Đầu đoạn văn có Face-to-face conversation: đối thoại trực tiếp nên phải chọn Communication.

two-way communication : giao tiếp hai chiều

2. B. Receiver 

Cùng từ loại với sender (người gửi) vì có and nên chọn Receiver (người nhận)

3. A. That people use

4. B. non-verbal

Đoạn văn đề cập đến các tín hiệu không lời (non-verbal) như: lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate (giảm âm điệu của giọng nói, cử chỉ, hoặc ánh mắt để truyền đạt thông điệp)

5. B. These